![]() ![]() Und dann sind alle Dateien bei mir kaputt und nicht mehr zu gebrauchen gewesen. Die Testversion scannt fleissig nach Dateien und zeigt viele Dateien an, wenn man allerdings nur eine Datei zurückholen möchte, muss man die Vollversion kaufen. Ansonsten gibt es keine Rückerstattung (Refund Policy). Allerdings muss man als Kunde mittels "Online-Session"nachweisen, dass es nicht funktioniert. Auf der Webseite wird mit "30-day money back guarantee. Keine Vorteile, da die Software bei mir nicht funktioniert hat.ĭie Firma scheint es mit der Wahrheit nicht so ernst zu nehmen. Es werden an verschiedenen Stellen Aussagen getroffen, die nicht oder nicht ganz der Wahrheit entsprechen. Opmerkingen: Leider kann ich nichts Gutes über die Geschäftsgebaren diese Firma schreiben. requires the user to open every one of the hundreds of generically-named folders ("dir0000.chk") in order to view the underlying files. assigns all of the folders the same "date modified": the date the recovery program was run discards subfolder hierarchy subfolders are lost forever, named generically and scattered on one level among their generically-renamed parent and sibling folders creates hundreds of useless, generically-named, incrementally-numbered folders destroys or alters the data on the original drive If you have images to recover and you don't mind renaming each one of them, this software might be useful to you. ![]() I would not recommend EaseUs based on my experience. And since they are in China and there's no private right of action under the CAN-SPAM Act anyway, EaseUS violates my inbox and ignores US law with impunity. In the meantime, EaseUS began a SPAM marketing campaign that, despite four separate attempts to unsubscribe, continues to this day. I'm out over $300 because of EaseUS's sabotage of my drive. The program "found" all my files but placed them in hundreds of useless, generically-named, incrementally-numbered folders ("dir0000.chk") changed every folder's "date modified" field to the date the recovery program was run AND DESTROYED THE DATA ON THE DRIVE ITSELF - thus preventing me from being able to use any other company's recovery software (I did purchase software from a reputable company, but the software was not able to do anything but "recover" the files and folders as they'd been renamed by EaseUS's software). Purchased "EaseUS Data Recovery Wizard Professional" 11/2021. Opmerkingen: I needed to recover thousands of files previously organized in hundreds of folders from an external SSD. They prominently advertise a 30-day, risk-free money back guarantee, but refuse to honor it. But of course, the original scan didn't detect that.īasically their product bait-and-switched me into purchasing it by promising to restore my data and then failed to do so. They have told me that if there are any hardware failures, it can't recover – and that also makes me ineligible for refund. I am not alone, as searching the internet shows many other people calling this company a scam. Their purchase page has 4 mentions of a 30-day money-back guarantee including the words "30-day money-back guarantee. I contacted the company for a refund and received a refusal with a vague "this doesn't meet our requirements for refund." Their freely downloaded product showed 21,000 files on my failing hard drive and told me I need to purchase to restore them, so I paid the $89.95, but then the software could not recover any of my data and showed an error message. ![]() Despite a prominently advertised 30-day money back guarantee policy, their customer support declares that your case is not eligible without any explanation and refuses to refund or honor their policy. TLDR: My experience was bait-and-switch of the product showing me a bunch of my files it could restore and then being unable to do so. It bait-and-switched me into purchasing but then didn't work, and refused to honor refund policy.
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